Mental Health and Counseling Center
News Ticker

Notice to Teachers

■Notice to Teachers: How Should University Teachers Use the Resources of the Counseling Center?


After the implementation of Ministry of Education’s Lessons Auxiliary Triple, every teacher is conferred the responsibility of student guidance. Such a policy extends student guidance works from guidance or counseling centers to each teacher at school. As teachers are at the frontiers of student guidance work, there more frequent opportunities to interact with students, thus having more opportunities of identifying students who require more attention, care, and assistance. Among students’ problems, academic performance is the most salient. Students’ attendance, involvement in class, and class grades are all excellent indices of the issue. Oftentimes, academic performance is the consequence of chain reactions of other problems, such as psychological disorder, emotional troubles, or other stressful life events; sometimes, students’ emotional and psychological states are drastically different from before, which have persisted for a period of time; sometimes, students proactively seek the teacher for help. When the above mentioned happen, what a teacher can do is to provide more care, further understand the situation, and determine if additional assistance is required. If the issue is beyond a teacher’s capacity, seeking consultation with staffs at the Center on the pertinent issue or referring the student to the Center not only enhances one’s ability to handle students’ problems and reduces the stress during the process, but also allows students to receive more assistance.


Option One: Consultation

The Center has assigned a departmental counselor for each department; therefore, should you have any questions or encounter any difficulties, please contact your departmental counselor when providing care and guidance to your students. We are more than willing to discuss these matters with you

►Want to identify your departmental counselor? Please click here


Option Two: Referral

If you feel that the nature or severity of your student’s situation is beyond your capacity, you may refer the student to the Center. We are glad that more and more teachers are referring their students to us; however, because teachers aren’t familiar with the referral process, students’ willingness to seek help is undermined, rendering counseling more difficult after referral.

  •    Important notice regarding referral:
    When some teachers make referrals, they directly contact the Center via telephone or email, informing us that there are students who need counseling services, but are unable to provide more detailed information, such as the situation and contact information of the student, which renders the counselor powerless.Another situation is when the teacher provides too much detail when requesting assistance from counselors, which also begets problems. First, the student is unaware (and likely unready) that his/her information would be shared. Most students consider their problems a private matter, and counselors strangers. When a stranger calls, holding personal information as such, many students feel angry and betrayed. At the same time, the student may displace this anger to the Center, resisting to admit one’s issues or resisting counseling. What’s interesting is that resistance could also belie cooperation and obedience. Therefore, how to refer students is, in fact, crucial. A better way is to let the student know what the teacher worries about, why the teacher feels he/she needs help, why must assistance from a counselor be sought, and what help can departmental counselors provide (if the teacher doesn’t know how to express it, one can always discuss it with the counselor). Additionally, let the student realize the gravity of the situation and the importance of facing and tackling the problem. Finally, obtain student’s consent for counseling. Afterwards, it’s advised not to ask the student to visit the Center on his/her own, because agreeing is not tantamount to doing.
    Ideally, students are accompanied by the teacher; however, if the teacher is too busy, one can also ask how the student wishes to be contacted by the counselor, such as via email or telephone, then the counselor initiates contact accordingly. Otherwise, to the student, the Center is an unfamiliar place, counselors strangers, , which make visiting the Center on one’s spare time difficult. Therefore, the abovementioned can smoothly transfer students to the Center from the teacher, at the same time respecting students’ autonomy, tending to their feelings, and reducing their hostility towards the Center and resistance to counseling.


Option Three: Teacher-Student Meal or Meeting

Teachers have opportunities to dine, lunch, or meet with students throughout the semester. One purpose is to bond with students, while the other is to gain insight into their academic learning and life adjustment circumstances. If teachers wish their students to acquire certain life management skills at these occasions, they can contact the Center, and we will appoint the corresponding departmental counselor to provide professional services according to their needs.


Option Four: Using the Individual Counseling Service

Teachers are only human – we grow and mature throughout our lives by encountering and solving problems; therefore, if teachers encounter hardships in life and wish to discuss them with a professional, they can use the resources of the Center. Besides full-time counselors, the Center also has 13 part-time counselors, who mostly hold teaching positions at other universities; hence, if teachers come forth with their problems, the Center would attempt to assign part-time counselors first, in order to avoid dual relationships or embarrassment between co-workers.

► Wish to schedule individual counseling? Please click here to proceed to the Online Counseling Reservation System!


Among domestic universities and colleges, resources at the NCTU Counseling center are professional and abundant. Be it for students or for yourselves, feel free to capitalize our resources!